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Welcome to the EMS Online Help Site

Online Help Version History

Issue Number

EMS Software Version

Date of Issue


2.0.2 EMS Compliant

1st June 2018


2.0.2 EMS Compliant

10th January 2020


2.0.3 EMS Compliant

24th January 2020


2.0.5 EMS Compliant

21st May 2020

Note:   The EMS Online Help Site is not automatically updated following every EMS release; it will only be updated to reflect software operational changes as and when required.

Using the EMS Online Help

Click here to go to Online Help for the EMS Mobile App

Users can view this manual at any time during normal operation of EMS by:

1.Clicking on the Cog icon  on the right-hand side of the top menu bar. See Figure 1 below:

Figure 1

Figure 266

2.The System drop-down menu is displayed, from where you can select Hanwell EMS Help from the HELP section. See Figure 2 below:

Figure 2

Help Menu

The EMS User Manual will open in a separate browser window or tab for viewing, depending on your browser setup.