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EMS Outputs > Alarm Management  > Acknowledging Alarms >> Acknowledge/Reset Individual Alarms

Acknowledging/Resetting Individual Alarms

To Reset Individual Alarms

Acknowledging an Individual Alarm

1.In the ALARM SENSORS [SITE NAME] window, click on the active Alarms Status icon corresponding to the Sensor/Transmitter that you want to acknowledge the alarm for. See Figure 1188 below:

Figure 1188

Site Alarms Table5

The Acknowledging Alarm for [Sensor name] window for the selected Sensor will be displayed in a browser window. See Figure 1189 below:

Figure 1189

Acknowledge Individual Alarms 3

If any instructions were added when the alarm parameters were set, these will appear in the Instructions dialog box.

For more information on instructions see the Notes section.

2.In the dialog box User Actions enter a note that is relevant to the Alarm, for example “Humidifier out of water, humidifier tank filled up”.

You cannot acknowledge the Alarm without entering a note in this dialog box.

3.When happy click on the Acknowledge button.

The window will close and the Alarm Status icon(s) will turn Amber to indicate that all Alarms for the selected Sensor are now in an Acknowledged state. See example in Figure 1190 below:

Figure 1190

Amber Alarm Icon Acknowleged

If more than one Alarm is associated with the chosen Sensor, their icons will continue to cycle at one second intervals.

When you are satisfied that the cause of the alarm has been resolved and/or the conditions have returned to normal limits, the Alarm can be Reset.

Resetting Individual Alarms

1.Click on the Amber Active Alarm icon to display the Reset Alarm for <Sensor Name> [Alarm Type: <...>] field is displayed in a browser window. See Figure 1191 below:

Figure 1191

Reset Alarm Amber Icon Window2

This window allows access to the following functionality:

Current Alarm Settings

The Current Alarm Settings are displayed at the top of the window.

If the logged in User has the Permissions these limits can be adjusted at this stage.

Caution: Any changes made here will be populated back to the main database.

Reactivation Method

There are four methods available to reset the Alarm:

Reactivate Now

If Reactivate Now is selected, as soon as you select Submit the Alarm will be acknowledged.

If the Alarm condition still exists the status will return to Red and a new Alarm will be generated on the System.

If the Alarm conditions have returned to normal the Amber Alarm icon will be removed from the list.

When selecting Reactivate Now a default message “Reactivate Now was selected for this Alarm” will be entered into the Alarm Notes text box. This can be added to or overwritten.

Time Out

If Time Out is selected, as soon as you select Submit, the Alarm will be acknowledged after the time delay entered into the Alarm Reactivation Time (Minutes) dialog box.

If the Alarm condition still exists after the Time Out period the status will return to Red and a new Alarm will be generated on the System.

If the Alarm conditions have returned to normal the Amber Alarm icon will be removed from the list.

When selecting Time Out a default message “Time Out was selected for this Alarm” will be entered into the Alarm Notes dialog box. This can be added to or overwritten.

Return to Acceptable Conditions

If Return to Acceptable Conditions is selected, as soon as you select Submit the Alarm will be acknowledged as soon as the conditions return to normal limits.

The Amber Alarm icon will remain until the conditions return to normal limits.

When selecting Return to Acceptable Conditions a default message “Return to Acceptable Conditions was selected for this Alarm” will be entered into the Alarm Notes text box. This can be added to or overwritten.

Timed Reset Override

This feature allows you to defer the Alarm reset until a future date and time.

To enter the required future date, select the required date from the calendar displayed by clicking on the Calendar icon.

oThe selected date will be entered in the dialog box next to Reset Date.

To enter the required time on the future date, select the time of day from the Hours and Minutes drop-down menus.

This feature could be used if, for example, the air conditioning in a room or space failed and it was going to take several days to get an engineer in to carry out repairs. In this case, setting a Timed Reset Override would prevent the inconvenience of the Alarms being continually activated until the engineer arrived to repair the System.

Using this feature requires you to manually enter a note into the Alarm Notes text box.

A suitable note for this example could be: “Engineer called to repair Humidifier unable to attend site before next Friday”

2.When happy with the details -

Either:

Click on the Submit button to save the changes and Complete the Alarm.

Or:

Click on the Cancel button to discard the changes.

Note: When an Alarm is reset, there may be a delay before the Alarm assumes a Reset state.
As a consequence, there may a temporary discrepancy between the number displayed in the Bell icon at the top right of all screens and the overall status of a Site.