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EMS Installation Procedure

EMS Installation Procedure - EMS Install Window

EMS Installation Procedure - Installing EMS Server Components

EMS Installation Procedure - Installing the EMS Server

EMS Installation Procedure - Installing the EMS Server Instance

EMS Installation Procedure - Install EMS Remote Management Tools

EMS Installation Procedure - Installing the EMS SR2 Service

EMS Installation Procedure - Install Completion

Service Re-install

Please refer to Document IM5995 - Hanwell EMS Installation Manual.

EMS Installation Procedure - EMS Install Window

1.Insert the EMS DVD.

The DVD autoruns.

If the DVD does not autorun, navigate to the DVD drive and double-click on the install.exe file.

If installing on a VM, copy the install files to the VM Desktop and run from there.

2.Double-click on the Run Install.exe icon.

If User Account Control is enabled, the User Account Control window will be displayed. See Figure 15 below:

Figure 15

User Account Control Initial Window Install

 

If User Account Control is disabled, this step will be skipped and the EMS Installer window will be displayed. See Figure 16 below.

3.If the User Account Control window is displayed, click Yes.

The EMS Installer window is displayed. See Figure 16 below:

Figure 16

EMS Install Installation

If this is the EMS Server, tick Install EMS Server Components. See Figure 16 above:

If you wish to synchronise Sensors from this machine, select Install EMS Remote Management Tools. See Figure 16 above.

Note:There must be an HTTP (Port 80) connection enabled between the Remote Management Tools and the EMS Server.

If SR2s are to be controlled from this machine, select Install SR2 Service. See Figure 17 below.

Note:Any necessary firewall changes must be made to allow Data and Command Port connections between the SR2 Service and the EMS Server.

If you are installing Selsium, a Hanwell ARB Module or a Hanwell SMS Module, you will need to install the Hanwell IceSpyBaseUtility on either the EMS Server or another machine on the LAN. See Document IM5994 - Hanwell IceSpyBaseUtility User Manual for further details. See 16 above.

4.Click Next.

EMS Installation Procedure - Installing EMS Server Components

1.Having clicked Next on the EMS Installer window, the Microsoft ODBC Driver 11 for SQL Server Licencelicensewindow may appear. See Figure 17 below:

Figure 17

Micorsoft ODBC Driver 11 for SQL Server Licence

2.Read the LicencelicenseAgreement.

3.Select I accept the terms in the licencelicenseagreement.

4.Click Next.

5.Read the LicencelicenseAgreement and click Accept in the displayed Setup window. See Figure 18 below:

Figure 18

Synergy Setup Window2

The following Setup window is displayed. See Figure 19 below:

Figure 19

Synergy Setup 2 Window

6.Click on Install to continue.

7.The following windows are displayed.

See Figure 20 and Figure 21 below:

Figure 20

Setup Install Visual C++

Figure 21

MS Visual C++ Licence

 

8.Check the I agree to the licenselilicenceterms and conditions box and then click on Install.

The following window is displayed as the Setup progresses. See Figure 22 below:

Figure 22

MS C++ Licence Installing

When the Setup has completed, the following window is displayed.  See Figure 23 below:

Figure 23

MS C++ Installed

9.Click on Close.

If SQL Express is to be installed, the EMS Server Setup window will be displayed with a Progress Bar showing the progress of the SQL Server 2014 installation. See Figure 24 below:

Note:SQL installation will take several minutes.

Figure 24

Installing EMS Server 2014 Express

For an EMS W900A Installation:

The EMS Server A Setup - Welcome to the EMS Server Setup Wizard window is displayed. See Figure 25 below:

Figure 25

EMS Server Setup Initial Window

Click on Next.

The EMS W900A Server Installation commences.

 

For an EMS W900B Server Installation:

The EMS Server B Setup - Welcome to the EMS Server Setup Wizard window is displayed. See Figure 26 below:

Figure 26

EMS Server B Setup

1.Click on Next.

EMS will now install Microsoft SQL Express 2014, if it is not already installed on this machine. See Figure 27 below:

Figure 27

EMS B Install EULA

 

2.In the displayed EMS Setup window.

Read the LicencelicenseAgreement and then click Accept.

This will allow SQL Server 2014 Express to be installed.

See Figure 28 below:

Figure 28

Synergy Setup Window

 

3.Click Accept.

After a short delay, the Microsoft Visual C++ 2017 Redistributable (x86) window may appear. See Figure 29 below:

Figure 29

Microsoft Visual C++ 2017 Redistributable (x86)

4. Click Install.

After a short delay, the Microsoft Visual C++ 2017 Redistributable (x86) window may appear. See Figure 30 below:

Figure 30

Microsoft Visual C++ 2017 Redistributable (x86)2

5.Read the LicencelicenseAgreement and tick the ‘I agree to the licencelicenseterms and conditions’ box.

6.Click Install.

After a short delay, Setup Successful  will be displayed in the Microsoft Visual C++ 2017 Redistributable (x86) window. See Figure 31 below:

Figure 31

EMS Install 6

5.Click Close.

If SQL Express is to be installed, the EMS Server Setup window will be displayed with a Progress Bar showing the progress of the SQL Server 2014 installation.

Note:SQL installation will take several minutes.

Windows 10 Onwards

At this point, during the Microsoft SQL Express 2014 install, if installing EMS on a Windows 10 System or later, the Windows Features window may be displayed. See Figure 32 below:

Figure 32

Synergy Install Installation 7

 

1.If the Windows Features window is displayed, select Download and Install this feature.

Note:Downloading .NET Framework 3.5 is internet access speed dependant and can take several minutes.

Once .NET Framework 3.5 installation has completed, another Windows Features window will display. See Figure 33 below:

Figure 33

Synergy Install Installation 8

 

2.Click Close to continue and install the SQL Server.

Note:The installation of Microsoft .NET and SQL components could take up to 20 minutes, please be patient. See Figure 34 below:

Figure 34

Installing Microsoft .NET Framework

Installing SQL Server Express

EMS Installation Procedure - Installing the EMS Server

EMS Server Installation - W900A

1.Click Next in the displayed EMS Server A Setup - Welcome to the EMS Server A Setup Wizard window. See Figure 35 below:

Figure 35

EMS Server Setup Initial Window

2.Tick I accept the terms in the LicenselicenceAgreement and then click Next. See Figure 36 below:

Figure 36

End User Licence Agreement

3.Tick I accept the terms in the LicenselicenceAgreement box and then click Next.

The EMS Server A Setup - Ready to install EMS Server A window is displayed. See Figure 37 below:

Figure 37

Ready to Install EMS Server

4.Click Install.

The EMS Server A Setup - Installing EMS Server A window is displayed, with a Progress Bar indicating the progress of the Installation. See Figure 38 below:

Figure 38

Installing EMS Progress

When the EMS Server  Installation is complete, the EMS Setup - EMS Database Information window is displayed, populated with a series of default settings as part of the EMS W900A Server Instance Installation. See Figure 39 below:

Figure 39

EMS DB Information Window

EMS Server Installation - W900B

For an EMS W900B install, the EMS Server B Setup – Service Account window will be displayed.

1.In the displayed EMS Server B Setup – Service Account window, enter the User Name and Password you have set up for the EMS System to use. See Figure 40 below:

Figure 40

B Install Service Account

2.If EMS is being installed on the SQL Server machine, you may select Use Local Service Accounts by ticking the box.

3.Click Check Credentials.

4.Click Next.

The EMS Server B Setup – Destination Folder window is displayed. See Figure 41 below:

Figure 41

B Install - Destination Folder

To change the Installation folder's location, click here.

5.Click Next.

The EMS Server B Setup - Ready to install EMS Server B window is displayed. See Figure 42 below:

Figure 42

Ready to Install B Install

 

6. Click Install.

The EMS Server B Setup - Installing EMS Server B window is displayed. See Figure 43 below:

Figure 43

Installing B Install

 

Once the installation is complete, the EMS Setup – EMS Database Information window will be displayed, populated with a series of default settings as part of the EMS W900B Server Instance Installation. See Figure 44 below:

Figure 44

EMS Setup Database Information

EMS Installation Procedure - Installing the EMS Server Instance

For an EMS W900A Installation

For an EMS W900B Installation

Installing the EMS Server Instance - EMS W900A Installation

For an EMS W900A installation, the EMS Setup – EMS Database Information window will now be displayed, populated with a series of default settings. See Figure 45 below:

Figure 45

EMS Setup Database Information

 

1.When installing to a machine with NO EXISTING Microsoft SQL Express installation, leave the settings shown in Figure 45 above at their default values.

When installing to a machine with AN EXISTING Microsoft SQL Express installation, the Server name and Instance name fields shown in Figure 24 above must be set to the existing Microsoft SQL Express Server name and Instance name.

These can be obtained from your System Administrator or from the connection information shown in Microsoft SQL Server Management Studio, (SSMS); the connection information is displayed in the format:

[Server name]\[Instance name].

For help with using SSMS use the Help and Tutorial provided with SSMS.

2.If Port 8081 is unavailable for the WCF service -

Either:

Enter the Port Number required for this installation into the WCF Port Number field.

Or:

Select the required number by clicking on the field’s up and down arrows.

Note:If you do not know these SQL Server details, ask your System Administrator or IT Support Provider.
3.Click Next.

4.The EMS Setup - EMS Location Information window is displayed. See Figure 46 below:

Figure 46

EMS Location Information

5. Select your location from within the Location setting: drop-down list.

Caution:Ensure that your Location is set correctly, otherwise date and times sent in SMS and Email messages may be incorrectly formatted.

6.Click Next.

The EMS Server A Setup - Installing EMS Server A window is displayed showing a status bar illustrating the progress of the Setup. See Figure 47 below:

Figure 47

Installing EMS Server

When the Setup has completed, the EMS Server A Setup - Completed the EMS Server A Setup Wizard window is displayed. See Figure 48 below:

Figure 48

Completed EMS Sever Setup

7.Click Finish.

The following window is displayed. See Figure 49 below:

Figure 49

EMS Reboot Window

 

8.Click on Yes to reboot your System and complete the installation of the EMS Server Instance for W900A.

Installing the EMS Server Instance - EMS W900B Installation

For an EMS W900B installation, the EMS Setup – EMS Database Information window will now be displayed. See Figure 50 below:

Figure 50

EMS Setup Database Information

 

1.Enter the required SQL Server name and, if necessary to identify a particular SQL Server Instance:

Either:

Enter the required SQL Instance Name.

Or:

Tick the Use Port Number box and set the required Port Number, for the Microsoft SQL Server Instance that EMS will be using, in the numeric control box by using the up and down arrows. See Figure 50 above.

Note:The existing Microsoft SQL Server must be a version from 2012 onwards.

2.If Port 8081 is unavailable for the WCF service either enter the Port Number required for this installation into the WCF Port Number field or select the required number by clicking on the field’s up and down arrows.

Note:If you do not know these SQL Server details, ask your System Administrator or IT Support Provider.

3.Click Next.

The EMS Server B Setup – Installing EMS Server B window is displayed with a progress bar, followed by the EMS Setup – EMS Location Information window. See Figures 51 and <%HMFIGURECOUNTER+2%> below:

Figure 51

EMS Setup - Installing EMS Server B

Figure 52

EMS Location Information

4.Select your location from within the Location setting: drop-down list in the EMS Setup – EMS Location Information window.
Caution:Ensure that your Location is set correctly, otherwise date and times sent in SMS and Email messages may be incorrectly formatted.

5.Click Next.

The EMS Server B Setup - Installing EMS Server B window is displayed. See Figure 53 below:

Figure 53

Installing Server B

The EMS Server Setup – Completed the EMS Server B Setup Wizard window is displayed, signifying that the EMS Server’s installation is now complete. See Figure 54 below:

Figure 54

B Install Complete

6.        Click Finish.

The following window is displayed. See Figure 55 below:

Figure 55

EMS Reboot Window

7.Click on Yes to reboot your System and complete the installation of the EMS Server Instance for W900A.

EMS Installation Procedure - Install EMS Remote Management Tools

The Remote Management Tools application provides connectivity tools to Synchronise, Calibrate and Merge Sensors and to setup SR2s on a network remote from the EMS Sensor.

This application requires http: Port 80, access to the EMS Server.

If the Customer wishes to use the Remote Sensor Management application, then the Customer must ensure that Firewalls are configured to allow http: Port 80 access from the Remote Network to the EMS Server.

Remote Management Tools Installation Procedure

Note: The Figures in this Section are for a Windows 7 or Windows 2008 installation. The appearance of the Windows for a Windows Server 2012 installation will be slightly different.

1.Load the EMS installation DVD.

The AutoPlay window is displayed.

2.Double-click on the Run Install.exe icon.

If User Account Control is enabled, the User Account Control window will be displayed. See Figure 56 below:

Figure 56

User Account Control Initial Window Install

If User Account Control is disabled, this step will be skipped and the EMS Install window will be displayed. See Figure 57 below.

3.If the User Account Control window is displayed, click Yes.

The EMS Installer window will be displayed. See Figure 57 below:

Figure 57

EMS InstallerRemote Mangement Tools

4. Check the Install EMS Remote Management Tools box. See Figure 57 above.

Note:The installation package will not allow you to install the Remote Management Tools and other Services.

5.Click Next.

The EMSRemoteManagementTools Setup – Welcome to the EMSRemoteManagementTools Setup Wizard is displayed. See Figure 58 below:

Figure 58

EMS Remote Management Tools Setup Wizard

6.Click Next.

The EMSRemoteManagementTools Setup – End-User LicencelicenseAgreement window is displayed and the process of installing the EMS Remote Management Tools commences. See Figure 59 below:

Figure 59

Remote Management Tools EULA

7.Read the LicencelicenseAgreement, then tick the I accept the terms in the LicencelicenseAgreement box.

8.Click Next.

The EMSRemoteManagementTools Setup – Destination Folder window is displayed. See Figure 60 below:

Figure 60

EMS Remote Management Tools Destination Folder

 

Click Change… to navigate to a Destination folder for the Remote Management Tools Service or simply click Next to save to the Default Location (recommended).

Note:Unless necessary, it is recommended leaving the pre-location for the installation of the EMS Remote Management Tools Service.

9.Once the location of the EMS Remote Management Tools has been entered or the default location selected, click Next.

The EMSRemoteManagementTools Setup – Ready to install EMSRemoteManagementTools window is displayed. See Figure 61 below:

Figure 61

EMS Remote Management Tools - Ready to Install

10. Click Install.

The EMS Remote Management Tools installation will now run to completion, displaying the EMSRemoteManagementTools Setup – Completed the EMSRemoteManagementTools Setup Wizard window when the installation of the EMS Remote Management Tools is complete. See Figure 62 below:

Figure 62

Synergy Remote Management Tools Completed

11.Click Finish.

EMS Installation Procedure - Installing the EMS SR2 Service

If the SR2 Service box has been checked on the EMS Installer window, the next stage will begin the installation of the EMS SR2 Server, this is necessary to allow Smart Receiver Control Devices to communicate with the EMS Server locally or remotely.

1.Click Next on the displayed EMSSR2Service Setup window.

This will install the EMS SR2 Service. See Figure 63 below:

Figure 63

SR2 SetUp EMS Install

2.Read the End-User LicencelicenseAgreement. See Figure 64 below:

Figure 64

EMSSR2Service Setup

3.Tick the I accept the terms in the LicencelicenseAgreement box.

4.Click Next.

The EMSSR2Service Setup – Destination Folder window is displayed. See Figure 65 below:

Figure 65

EMSSR2Service Setup2

5.Click Change… to navigate to a Destination folder for the EMSSR2 Service or simply click Next to save to the Default Location (recommended).
Note:Unless absolutely necessary, it is recommended leaving the pre-set default location for the installation of the EMS SR2 Service. See Figure 65 above.

6.Click Next.

The EMSSR2Service – Ready to install EMSSR2Service window is displayed. See Figure 66 below:

Figure 66

EMSSR2Service Setup - Ready to Install

7.        Click Install to begin the installation of the EMS SR2 Service.

The EMS Setup – Address and Port Information window is displayed. See Figure 67 below:

Figure 67

Address and Port Information

8.Fill out the window’s fields paying particular attention to the following:

EMS: IP Address/Hostname

When installing Distributed Hardware Services, the EMS IP Address / Hostname must be set during installation of the Hardware Service. This must match the address of the EMS Server where the Data Service is installed.

For this System, at least one SR2 Service will need to have non-default Service names set during installation; the non-default Hardware Service Name would then need to be added to the Hardware Service Name: field, when creating the new System from the EMSConfig Utility.

EMS: Port Number and Service Commands: Listening Port No

Unless absolutely necessary, it is recommended leaving the pre-set allocated Listening Port Number and Port Number at their default settings, as shown in Figure 67 above.

However, if the customer already has a different program using the same Port Numbers, then these can be changed at this stage to your IT Department’s specification.

Refer to the Allocated Ports table shown here and ensure no other Ports are currently in use by another program on the host machine.

Service Name

If installing the SR2 Service on multiple machines, ensure that each service has a different Service Name entered in the Service Unique Name (3 to 80 characters): text field.

Keep a list of the Service Names used, as each unique Service Name needs to be added to the list of Hardware Service names in the Config Utility.

For single SR2 Service installations, the default Service Unique Name is recommended. See Figure 67 above.

9.Once the fields have been filled in with either default names, addresses and numbers or User Defined values, click Next.

The EMSSR2Service Setup – Completed the EMSSR2Service Setup Wizard window is displayed. See Figure 68 below:

Figure 68

EMS Service Setup Finished

10.Click Finish to complete the installation of the EMS SR2 Service.

EMS Installation Procedure - Install Completion

On completion of an install that includes EMS Server Components, the Server must be rebooted to ensure correct operation.

Select Yes to the reboot request. See Figure 69 below:

Figure 69

EMS Needs to Reboot

Service Re-install

If a Service has to be re-installed:

1.Uninstall the Service using Windows Control Panel > Uninstall Programs.

2.Run Install.exe from the DVD.

3.Follow your Operating System’s Installation Instructions from the beginning of this section onwards.